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  1. OWL Intelligence Platform Help & Knowledge Base
  2. Administrator Knowledge Base

Administrator Knowledge Base

Instructions and guides for configuring the OWL modules, OWLapps, users, and organizational settings.

Getting Started

  • Onboarding Process Overview - OWL Intelligence Platform Implementation Promoted article
  • Setup Configuration Guide Promoted article

User Management

  • Managing Users
  • Managing the Organization
  • Managing Departments/Teams
  • Managing Roles
  • Modules & Views

Case Management Settings

  • Record Administration
  • Case Management Overview (Admin)
  • Template Builder

Data Administration

  • Auditing & Security Monitoring
  • Record Management Administration
  • Exports
  • Data Administration Overview

Data Governance, Classification, Retention, and Compliance

  • Governance, Access Rights, and Classification
  • Compliance

Collaboration Administration

  • Information Sharing Administration
  • External Collaboration Management
  • Collaboration Overview
  • Deconfliction

Intelligent Process Automation (IPA)

  • Intelligent Process Automation Overview
  • Create IPA Workflow
  • Workflow Manager

Notifications

  • Configuring Notifications at Organization, Role, and User Levels

OWLapps

  • OWLidentify

Analytics

  • Analytics

Security

  • Security Overview
  • MFA (Multifactor Authentication)

Subscription Information

  • Storage and Apps Management
  • Subscription & Usage Instructions
  • License Types
  • Features/Modules by Software Edition
  • Subscription

Active Datasets & Connectors

  • Link Analysis Configuration (Organization level)
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