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  1. OWL Intelligence Platform Help & Knowledge Base
  2. Administrator Knowledge Base

Administrator Knowledge Base

Instructions and guides for configuring the OWL modules, OWLapps, users, and organizational settings.

Getting Started

  • Onboarding Process Overview - OWL Intelligence Platform Implementation Promoted article
  • Setup Configuration Guide Promoted article

Case Management Settings

  • Case Management Overview (Admin)
  • Managing Cases
  • Managing Subjects
  • Managing Forms
  • Managing Information Sharing
  • Managing Tips & Leads

See all 7 articles

User Management

  • Modules & Views
  • User Management Overview
  • Managing Users
  • Managing Departments/Teams
  • Managing Roles
  • Managing Your Organization

Data Administration

  • Data Administration Overview
  • Audit Logs
  • Record Management
  • Trash Bin

Data Access - Classification & Retention Policies

  • Classification & Access Rights
  • Juvenile Compliance
  • Retention Policies
  • 28 CFR Part 23

Information Sharing & Collaboration

  • Collaboration Overview
  • Records Collaboration Setup

OWLapps

  • OWLidentify

Notifications

  • Notifications Overview

Security

  • MFA (Multifactor Authentication)
  • Security Overview

Subscription Information

  • License Types by Software Edition
  • Features/Modules by Software Edition
  • Subscription
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