Configure Notification Policies

  • Updated

OWL's comprehensive notification system is a crucial feature designed to enhance communication and keep 
users promptly informed about significant activities, alerts, or updates within the platform. This system 
empowers administrators to configure notification preferences tailored to the specific needs and roles of 
users, ensuring that critical information reaches the right individuals in a timely manner. 

Steps to Access Notifications: 


1. Click Administration
2. Click Notification within the OWL Admin menu. 
3. This will open the Notification page.

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• This page contains all notification flags based on their module and category. 
• The notification flags enabled will determine what notifications are available 
within Role and User Settings.

User Settings


Steps to Enable Notifications at the User Level: 

1. Click Administration
2. Click User Management. 
3. Click the username you would like to enable notifications for. 
4. Click Notifications
5. Click Edit
6. Select all appropriate notifications. 
7. Click Save to complete this action. 



Role Settings


Steps to Enable Notifications at the Role Level: 

1. Click Administration
2. Click Organization within the OWL Admin menu. 
3. Click Role Settings. 
4. Select the role and license type you would like to access and click Search
5. Click Notifications
6. Click Edit
7. Select all appropriate notifications. 
8. Click Save to complete this action. 
• Based on the selections made, email notifications will be sent to the respective users. For example, if 
the department is selected, the system will generate a notification to all the users who belong to the 
department.

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• Once all desired notifications have been enabled within the main Notifications module, an 
administrator can enable them at the role and user level. 

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