The Subject Status field is mandatory and will be clearly indicated as such when users create subjects within the Case Management module.
In the OWL platform, system-defined statuses—such as Open, Pending, Closed, Archive, and Delete—play a vital role in managing the lifecycle of subjects or records. Each status is purpose-built with specific behaviours to support structured workflows, maintain data integrity, and ensure operational control.
By leveraging these predefined statuses with built-in access controls, OWL helps organizations:
- Maintain consistent and reliable data
- Meet compliance and regulatory standards
- Streamline workflows and improve collaboration
Enable accurate reporting and secure data handling
Key Points:
- Subject statuses are system-defined and cannot be modified.
- Each status serves a distinct purpose with a clear description.
- Subjects marked as Open or Pending can be actively edited and used.
- Subjects with a Closed status are read-only and cannot be modified.
- Subjects marked as Archive or Delete can be edited, but Deleted records are hidden from the standard view/edit interface and are only accessible via the Admin Trash Bin.
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