OWL License types provide various access rights within each Software Edition as follows:
License Type | Description | Edition(s) |
|---|---|---|
| Super Admin | Organization Primary Contact with full access to all system settings, user management, data controls, and platform configuration across the organization. | All |
| Super Admin User | Organization Primary Contact with Full administrator rights with the ability to search and interact with data as a standard user. | All |
| Administrator | Grants Full access to all system settings, user management, data controls, and platform configuration across the organization. | All |
| Administrator - User | Full administrator rights with the ability to search and interact with data as a standard user. | All |
| Administrator - Team | Administrative control over a designated team, including user management and team-specific settings. | All |
| Administrator - Team - User | Offers team-level administrative access along with full user capabilities for data interaction and searches. | All |
| Supervisor | Oversight access to monitor user activity, manage workflows, and ensure compliance within assigned teams | All |
| Supervisor - User | Supervisor access with full user capabilities for data interaction and searches | All |
| User Full | Allows comprehensive data exploration and interaction across permitted modules. | All |
| User - Read Only | Restricts access to viewing data without the ability to search, edit, or interact. | All |
| Collaborator - Read Only | View-only access to collaborate platform data without the ability to run searches or make changes. | All |
| Collaborator - Read Only - No Web Access | Limits viewing to collaborate case shared by email/SMS with no access to the live platform. | All |
| External Collaborator - Full | Provides trusted external users with full interactive access to shared cases and allows them to perform searches within the shared cases. | Enterprise, Smart City |
| External Collaborator - Read Only | Offers external parties viewing-only access to shared cases without interactive rights. | Enterprise, Smart City |
| Information Sharing | Permission to Create/Update Information Sharing Data based on access rules within the platform. | Enterprise, Smart City |