This release includes enhancements across OWLdocs, Reporting, OWL Intel Search, Case Management, Email Intake, Tasks, Events, Calendar, Administration, and platform performance. It also addresses several customer-reported issues and improves overall platform reliability, usability, and stability.
Interactive PDF Export and Reporting
Reporting and export services have been enhanced to provide users with more flexible report-generation and data-export options.
Benefits
- Improved readability and usability of PDF reports.
OWLdocs Folder Structure and Records Management
The enhanced OWLdocs folder structure has been applied to Case and Subject Dossier views, building on the previous release's functionality.
Key Highlights
- Structured OWLdocs folder hierarchy within Case and Subject Dossiers.
- Enhanced folder filtering across Attached Records, Cases, Subjects, and related entities.
- Improved document organization and navigation.
Benefits
- Improved organization of investigation-related documents.
- Faster access to relevant records and files.
- More consistent document navigation across dossiers.
- Improved filtering and record-management workflows.
OWL Search and Intelligence
OWL Intel includes enhancements to search performance, private-profile handling, dataset configuration and Whooster workflows.
Key Highlights
- Renamed platform-specific private-profile fields to the unified isProfilePrivate key.
- Disabled unsupported sub-searches for private profiles.
- Added visual indicators for private profiles.
- Improved OWL Dataset Search performance by caching matched record IDs for faster Launch Case processing.
- Enhanced Link Analysis functionality and usability.
- Improved the overall Whooster search experience.
Benefits
- More consistent handling of private profiles across search providers.
- Improved privacy controls by preventing unsupported searches.
- Faster Launch Case performance.
- Improved search-result visibility and workflow consistency.
Case Management
Case Management enhancements improve Case visibility, navigation, record associations, reminders, validation results, and closed-Case workflows.
Key Highlights
- Improved the closed-Case editing experience.
- Updated report download services to align with the latest reporting architecture.
- Introduced a structured OWLdocs folder hierarchy within Case and Subject dossier views.
- Resolved collaboration-information display issues within Case Dossiers.
- Updated Last Updated timestamps to reflect actual record changes only.
Benefits
- More efficient Case navigation and management.
- Better access to related Cases and supporting records.
- More consistent workflows for active and closed Cases.
Tasks, Events, Calendar, and Collaboration
Task Manager, Calendar, Event Management, and collaboration workflows have been enhanced to improve scheduling, task completion, event responses, and external-user participation.
Key Highlights
- Enhanced Task Manager, Calendar, and Event Management functionality.
- Improved task workflows, scheduling, and user interactions.
- Expanded collaboration capabilities for external users assigned to tasks.
- Improved My View functionality for assigned tasks and events.
- Enhanced recurring events, event-response workflows, and participant response-status visibility.
Benefits
- More efficient task and event management.
- Improved visibility into assigned work.
- Better tracking of Event participation and responses.
- Improved scheduling and recurring Event workflows.
- Expanded collaboration with external users.
Email Intake
Email Intake processing has been enhanced across the OWL UI and API to improve the handling of incoming emails and associated records.
Key Highlights
- Enhanced Email Intake processing across the UI and API.
- Improved the handling of email submissions, attachments, routing, validations, and workflow processing
Benefits
- More reliable email-processing workflows.
- Improved handling of email attachments.
- Better routing and validation accuracy.
- Reduced processing errors.
- Improved support for email-based record intake.
Administration and User Management
Administrative enhancements improve user filtering, workflow-template validation, dataset management, and notification processes.
Key Highlights
- Added License Type filtering to the OWL Administration Users screen.
- Enhanced active dataset and connector management.
- Improved user-management validation and authorization processing.
Benefits
- Faster identification of users by assigned license type.
- Improved administrative visibility and control.
- More consistent user-management workflows.
Platform Performance and Stability
OWL v1.9.8 includes infrastructure, performance, monitoring, and stability improvements across multiple platform modules.
Key Highlights
- Introduced a Generic Module Framework to support future platform extensibility.
- Migrated image assets to cloud-based storage.
- Added refresh capabilities for investigative and search dashboards.
- Optimized platform performance and data retrieval across multiple mod
- Resolved deployment-cache issues affecting newly deployed environments.
Benefits
- Improved platform scalability and performance.
- Faster access to data across supported modules.
- More reliable deployments and document availability.
- Improved dashboard data-refresh capabilities.
- Better support for future platform enhancements.