Overview
This release introduces new capabilities focused on Case Management, Subject Management, Data Export, Email Intake Automation, and Whooster Integration, along with several platform enhancements and stability improvements.
New Features
Configurable Chip Data in Case Dossier
Administrators can now configure template fields to be displayed as Chip Data within the Case Dossier view. This allows organizations to highlight important case information directly on the dossier screen, improving visibility and reducing time spent navigating through record details.
Benefits
- Greater flexibility in dossier customization.
- Quick access to key case information.
- Improved investigator and analyst productivity.
OWL Bulk Export Module
A new Export and Bulk Export capability has been introduced to enable authorized users to securely export records from the OWL platform for reporting, compliance, auditing, analytics, collaboration, and archival purposes. Users can export either individual records or multiple records in bulk using predefined templates for consistent output.
Benefits
- Standardized export formats.
- Improved reporting and compliance processes.
- Supports large-scale data extraction requirements.
Email Intake Integration
OWL now supports Email Intake Processing, enabling emails received through a configured mailbox to be automatically routed to designated users for review. Authorized users can review incoming emails and attachments, approve or reject submissions, and associate approved emails with the appropriate Case or Subject record. Attached email intakes are accessible directly from the dossier view.
Benefits
- Streamlined intake workflow.
- Centralized management of email-based information.
- Improved traceability of attachments and communications.
Enhancements
Subject Dossier Modernization
The Subject Dossier has been redesigned to align with the Case Dossier experience, providing a consistent user interface and improved navigation across records.
Improvements
- Modernized dossier layout.
- Enhanced usability and navigation.
- Consistent experience across Case and Subject records.
Note: Juvenile Compliance details will be delivered in a subsequent patch release.
Launch Data Visualization from Multiple Areas
Users can now directly launch the Data Visualization view from:
- Case records
- Subject records
- Data Query Logs
- Record Management screens
Benefits
- Faster access to analytical views.
- Reduced navigation steps.
- Improved investigation workflow efficiency.
User Administration Improvements
Administrators can now filter users by License Type, making user administration and license management more efficient.
Whooster Enhancements
Improved Error Messages
Users will now receive detailed data-source-level error messages such as:
- Insufficient Funds
- Vendor Error
This provides better visibility into data provider issues and simplifies troubleshooting.
National Instant Criminal Comprehensive Integration
API enhancements have been completed to support the National Instant Criminal Comprehensive search product. User interface updates will follow in a future release.
Improved Private Profile Handling
Platform-specific private profile fields have been standardized to a unified isProfilePrivate attribute, and sub-searches are automatically disabled for private profiles.