OWL 1.9.1 focuses on three main goals:
- Making deconfliction and case awareness smarter and more automatic
- Tightening controls and visibility around external collaboration and compliance
- Improving performance, search, and everyday usability across the platform
This release also includes enhancements to the Whooster Edition experience, new integrations, and a wide range of quality-of-life improvements.
What’s New
Smarter Deconfliction & Case Awareness
OWL now does more of the “crosschecking” work for you in the background:
- Automatic deconfliction:
New logic compares new cases, subjects, and records against existing data and flags potential overlaps or conflicts. - Configurable visibility:
Deconfliction flags and settings can be controlled at the user, department, and organization level, so supervisors and admins can decide who is allowed to see or be notified about matches. - Clearer deconfliction in dossiers:
Deconfliction results are surfaced more clearly in case and subject dossiers, making it easier to see where your work intersects with other investigations.
Users get earlier, clearer warnings about overlapping work, while leadership retains control over who can see sensitive conflicts.
External Collaboration & Compliance Controls
We’ve significantly strengthened how external collaborators (outside agencies, partners, etc.) are managed in OWL:
- Defined roles for external collaborators:
External users now have clearly defined capabilities (for example, read-only vs. write access), including what they can see, what they can attach, and what they are restricted from doing (such as closing cases or changing compliance-sensitive fields). - Watermarked evidence downloads:
Evidence downloaded by external collaborators is now watermarked with user and timestamp details to support auditing and accountability. - Structured approvals and oversight:
Approvals for external collaborators and agencies are more structured and aligned with security standards such as CJIS, ISO 27001, and FedRAMP. - Improved admin views:
Admins can more easily see all external agencies and collaborators, review pending/approved/rejected statuses, and understand which cases are associated with each.
Organizations can safely bring in external partners while maintaining strong compliance, auditability, and control over sensitive information.
Enhanced Notifications & Messaging
OWL 1.9.1 improves how the system communicates with users:
- Broader in-app notifications:
Notifications now cover more events, including collaboration changes, approvals, and key case activities. - More accurate email templates:
Email messages (such as “View Case” and collaboration-related emails) have been updated to show correct department names and other important details.
Users receive clearer, more accurate notifications, reducing confusion and improving coordination across teams and agencies.
Authentication & Access (OKTA Integration)
- OKTA login support:
OWL now supports integration with OKTA, allowing organizations that use OKTA to connect OWL to their existing identity and access management. - Improved admin controls:
Admin tools for managing notifications, data source access by role, and cross-department collaboration permissions have been refined.
Easier single sign-on and more predictable access behavior across departments and roles.
New Social & Vendor Integrations
- TikTok search integration:
OWL now supports TikTok search capabilities, including searching by username, hashtag, post details, and profile information.
Broader data coverage, especially for social media and external vendor data, directly within OWL workflows.
Improvements
Whooster Edition & Sub-Search Experience
We’ve made targeted improvements to the Whooster Edition:
- Stability and regression fixes:
Multiple issues specific to the Whooster Edition have been resolved in both the API and user interface. - Refined subsearch behavior:
Follow-on and sub-searches have been tuned to behave more consistently and intuitively, with clearer layouts and results.
A smoother, more reliable experience for users working in the Whooster Edition, especially when running complex or chained searches.
Search, Link Analysis & Performance
A large portion of this release is dedicated to making OWL faster and more reliable:
- Performance optimization:
Backend and UI optimizations reduce load times and improve responsiveness, especially for large search results and complex views. - Link analysis enhancements:
The link analysis view has been refined so relationships between people, cases, and data are easier to see and work with. - Better handling of complex searches:
Improvements to wildcard, geospatial, and multiproduct searches reduce edgecase failures and unexpected behavior. - Data normalization:
Common data elements such as phone numbers are normalized so different formats (for example, with or without dashes) are treated as the same value for search and deconfliction.
Faster, more accurate search and clearer visualizations of how entities are connected, even in large or complex datasets.
Case & Subject Dossier Experience
We’ve improved how cases and subjects are viewed and launched:
- Background case launch:
Launching a case can now run in the background, with notifications when it is ready, so users are not blocked while the system processes. - Cleaner dossiers and reports:
Case and subject dossiers have been refined to show deconfliction results, attachments, and cross-department collaborators more clearly.
Exported reports have been aligned more closely with what users see in the interface.
Less waiting, clearer case views, and more accurate exports that better reflect real-world work.
Data Sources, Imports & OWLvault
We’ve made it easier to move from raw data to actionable records:
- Simplified record selection and launch:
Users can more easily select records from a data source (including “select all”) and launch them into OWLvault. - Improved imports and singlerecord entry:
Header mismatches and date format issues have been addressed to make imports and manual record creation more reliable. - Better exports and identity reports:
OWLvault exports and identity reports have been refined for consistency and clarity.
Smoother workflows when working with external data sources and fewer surprises when importing, exporting, or creating records.
User Interface & Quality-of-Life Enhancements
Across the application, we’ve made many small but meaningful improvements:
- UI polish:
Adjustments to spacing, scroll behavior, filters, and labels make key screens easier to read and navigate. - Usability fixes:
Numerous minor issues have been resolved to reduce friction in everyday tasks, such as working with long lists, complex filters, and multistep workflows.
A more consistent, intuitive experience that helps users stay focused on their work rather than the tool.