OWL Collaboration is a secure, centralized platform designed to streamline the approval and management of internal and external collaborators across departments and agencies. It enables organizations to maintain oversight of third-party access while ensuring compliance with internal policies and data governance standards. Collaboration in OWL follows the processes below to ensure a smooth implementation
• Approval Workflow: Manage requests for external access with intuitive tabs for Pending, Approved, and Rejected collaborators.
• Detailed Request View: Each request includes collaborator details such as contact information, time zone, department, agency affiliation, and access expiry.
• Bulk Actions: Approve or reject multiple requests simultaneously using checkboxes and action buttons.
• Audit Trail: Track who requested access and when, ensuring accountability and transparency.
• Time-Bound Access: Collaborator permissions are automatically tied to expiry dates to prevent lingering access.
Key features of Collaboration:
- Cross Department/Teams Collaboration - share case-related information across different departments within the organization
- External Collaboration - share information with approved external participants who are given view-only rights to specific records
- Deconfliction - notifies stakeholders when multiple organizational users are running queries that return the same result(s), which can indicate investigative crossover/collision