Data Query Logs

  • Updated

Data Query Logs within OWL offer a valuable tool for tracking and monitoring search activities across different data sources and criteria. By maintaining a detailed record of search activities, OWL enhances transparency, accountability, and compliance while facilitating analysis and auditability of platform usage. 

 

Transparency: Data Query Logs provide transparency into the search activities conducted within OWL, allowing administrators to monitor and review user interactions with the platform.

Accountability: By recording details such as the user, department, and case associated with each search, Data Query Logs promote accountability among users and teams.

Compliance: Data Query Logs help organizations demonstrate compliance with data privacy regulations and internal policies by maintaining a comprehensive record of search activities.

Analysis: Administrators can analyze Data Query Logs to identify trends, patterns, and usage metrics, which can inform decisions related to resource allocation, training, and system optimization.

Audit Trail: Data Query Logs serve as an audit trail for investigations and legal proceedings, providing evidence of search activities and their context.

 

The Case Management module is available on the following Editions:

  • Standard
  • Advanced
  • Enterprise
  • Smart City

 

Key Data Query Logs functions:

Access Data Query Logs & Filters - View all Data Queries run by or shared with the user

Launch Data Visualization - View a Data Query in one or multiple of the visualization options, including Geospatial, Timeline, Link Analysis, and Details/Tabular

Edit Data Query Status - Edit the status of a Data Query

Attach/Detach Record - Connect a Data Query to relevant Case and/or Subject records

 

Access Data Query Logs & Filters

 

Steps to access and filter Data Query Logs: 

1. Hover over Case Management. 

2. Click Data Query Logs. 

3. You will be redirected to the Data Query Logs page. 

4. The Data Query Logs page will show all types of searches (Whooster Products, OWL Products, Keyword, Geo Spatial, Spy, Data Query) 

5. The Data query logs table contains “Search Date”, “Product Name”, “Search Criteria”, “Record Owner”, “Dept/Team”, “Case Number”, “Case Name”, “Subject name”, “Searched By”, “Dataset”, “Record Status”, and “Source”. 

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6. If any search is performed under a case and a subject, then the case number/Case Name and Subject name will be displayed for the search in the Data query logs. 

7. The Searches are shown under the “Search Criteria” column and can be launched by clicking them. This will open the result screen page with the same search details. 

8. The filter option is in the top right corner of the table. Clicking on it will open the filter section.

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9. By default, the collaborated Records flag will be enabled. This will show all the searches that are performed by the login user, as well as the searches of the collaborating users. 

Filters: 

• Case Number: Enter case number to filter search records by case number. 

• Record Owner: Select the record owner to filter the search records based on a particular record owner. 

 Dept/Team: Select the department from the dropdown and do a filter search. This will get all the search records performed under a specific department. 

• Data Query Status: Select the status from the dropdown to filter. This will get all searches with a common status selected from the dropdown. 

• Created From/Created To: Select both Created from and Created To dates and do a filter search to get all the search records based on a date range. 

 Collaborated Records: By default, enabled to show all the collaborated searches, including the login user searches. If disabled will show only the login user searches. 

• Reset Filter: This will reset the filters to the default state.

 

Launch Data Visualization

 

Steps to launch Data Visualization: 

1. Hover over the Data Query Log Action menu and click on the “Launch Data Visualization” option. 

2. This will launch the data visualization page, which will display the search along with all the associated records and other searches.

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Edit Data Query Status

 

Steps to Edit Status: 

1. Hover over the Data Query Log Action menu and click on the “Edit Status” option. 

2. This will allow the user to edit the status field from the same page. Select any status available from the dropdown and save. This will update the status of the data query log.

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Attach/Detach Record

 

Steps to attach or detach a Record: 

1. Data Query Logs that are not searched under a specific case or subject are usually attached to a temporary case. These records can be attached to an existing real Case or Subject. This is possible from the Data Query Logs Action menu. 

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2. Click on the action menu and select the “Attach to Record” option. 

3. This will open a “Attach to Record” pop-up window with a select case and subject dropdown. 

4. Based on the requirement, select the available case/subject from the dropdown and click on the Save button to attach the data query log. 

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5. Select the “Retain the Search Compliance and Status” flag to keep the Data Query Record compliance and status unchanged if there are changes to the parent case/subject status due to compliance. 

6. Once the record is attached and you want to detach the data query log from a specific case/subject or both, just click on the detach option on the action menu. 

7. This will show a pop-up to reconfirm the change, and once you click Yes, the record will be detached from the case/subject it was attached to.

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