Release Date: May 31, 2023
New Features
| # No. | Feature Description | Module |
| 1. | Case Status field: If the Organization user has access to enable case status, then the user can also enable the case status. | Case Management |
| 2. | OWLtranslate: The user can translate OWLdocs in multiple languages. | OWLdocs |
| 3. | Retention Policies: The user can view all the cases with Retention policies. | Administration |
| 4. | Case type and status options: We have provided the Case type and Case Status option for both the Organization and department levels. | Administration |
Improvements
| # No. | Feature Description | Module |
| 1. | Add Case - integrate additional fields improvements: Field design and labels are added to improve the layout of the case page. | Case Management |
| 2. | User Imported Data: Added additional field names to all records for more understanding. | OWLdocs |
| 3. | OWLimport Status: After importing the file user can check the status of the imported data. | OWLdocs |
| 4. | Template Builder: The user can add the custom attributes in the template builder. | Administration |