Edit Case Status

If a case’s status needs to be edited, the View-Edit Case page makes this a simple action to perform.

Steps to Edit Case Status:

1. Hover over Case Management.

2. Hover over Cases.

3. Click View-Edit.

4. Click the action menu under the Action column for the relevant case.

5. Click Edit Status.

6. This will provide an edit option for the case status field only.

7. Select the new status from the list of those available.

8. Click the green check mark to save your changes.